Frequently Asked Questions

Find answers to common questions about our products, delivery, and services. Can't find what you're looking for? We're here to help!

Still Have Questions?

Can't find the answer you're looking for? Our friendly customer support team is ready to help you via WhatsApp. We typically respond within minutes during business hours.

📞 +233597559382

🕐 Available 8AM - 8PM daily

📏

Size Guide

Need help finding your perfect fit?

🚚

Track Order

Check your order status and delivery

🔄

Returns

Easy returns and exchanges

Sneaker Streetz

Frequently Asked Questions

Find answers to common questions about our products, delivery, and services. Can't find what you're looking for? We're here to help!

Still Have Questions?

Can't find the answer you're looking for? Our friendly customer support team is ready to help you via WhatsApp. We typically respond within minutes during business hours.

📞 +233597559382

🕐 Available 8AM - 8PM daily

📏

Size Guide

Need help finding your perfect fit?

🚚

Track Order

Check your order status and delivery

🔄

Returns

Easy returns and exchanges

Frequently Asked Questions

How do I place an order?

What payment methods do you accept?

Can I modify or cancel my order?

Do you offer installment payments?

How long does delivery take?

Do you deliver nationwide in Ghana?

What if I'm not home during delivery?

Can I track my order?

How do I know my correct shoe size?

What if the shoes don't fit?

Do your shoes run true to size?

What is your return policy?

How do I return or exchange shoes?

Who pays for return shipping?

Are your shoes genuine/authentic?

How do I care for my shoes?

Can I see more photos of a product?

How can I contact customer support?

Do you have a physical store?

Still Have Questions?

Size Guide

Track Order

Returns

Frequently Asked Questions

How do I place an order?

What payment methods do you accept?

Can I modify or cancel my order?

Do you offer installment payments?

How long does delivery take?

Do you deliver nationwide in Ghana?

What if I'm not home during delivery?

Can I track my order?

How do I know my correct shoe size?

What if the shoes don't fit?

Do your shoes run true to size?

What is your return policy?

How do I return or exchange shoes?

Who pays for return shipping?

Are your shoes genuine/authentic?

How do I care for my shoes?

Can I see more photos of a product?

How can I contact customer support?

Do you have a physical store?

Still Have Questions?

Size Guide

Track Order

Returns